Customers Bank
Total assets
$26.50B
▲ +17.6% YoY
Deposits
$21.88B
▲ +14.6% YoY
Loans
$17.85B
▲ +16.9% YoY
Offices
7
CUSTOMERS BCORP INC
ROA (annualized)
1.15%
peers 1.23%
ROE (annualized)
13.06%
peers 11.23%
Peer comparison 160 banks with 10B+ in assets
| Metric | Customers Bank | Peer median | Δ |
|---|---|---|---|
| Asset growth (YoY) | +17.6% | +5.9% | +11.7 pts |
| Deposit growth (YoY) | +14.7% | +5.7% | +9.0 pts |
| Loan growth (YoY) | +16.9% | +6.9% | +10.0 pts |
| ROA | 1.15% | 1.23% | -0.1 pts |
| ROE | 13.1% | 11.2% | +1.8 pts |
ROA ranks in the 40th percentile of its peer group · Q2 2026
Profile
- Established
- 1997
- Charter
- State
- Primary regulator
- FED
- Holding company
- CUSTOMERS BCORP INC
- Specialization
- Commercial Lending Specialization
- Address
- 40 General Warren Blvd, Malvern, PA, 19355
- County
- Chester
- Metro area
- Philadelphia-Camden-Wilmington, PA-NJ-DE-MD
- Offices
- 7
- FDIC cert #
- 34444
- RSSD ID
- 2354985
- Latest call report
- Q2 2026
Total assets last 8 quarters
Deposits last 8 quarters
Quarterly financials FDIC call report
| Quarter | Assets | Deposits | Loans | Equity | Net income YTD | ROA | NIM | Nonperforming |
|---|---|---|---|---|---|---|---|---|
| Q2 2026 | $26.50B | $21.88B | $17.85B | $2.32B | $147.4M | 1.15% | 3.20% | 0.34% |
| Q1 2026 | $25.86B | $21.71B | $17.23B | $2.29B | $72.2M | 1.14% | 3.23% | 0.30% |
| Q4 2025 | $24.88B | $21.00B | $16.63B | $2.16B | $234.6M | 1.01% | 3.42% | 0.31% |
| Q3 2025 | $24.26B | $20.62B | $16.15B | $2.08B | $157.6M | 0.92% | 3.38% | 0.27% |
| Q2 2025 | $22.54B | $19.08B | $15.26B | $1.92B | $79.7M | 0.71% | 3.26% | 0.31% |
| Q1 2025 | $22.42B | $19.13B | $14.96B | $1.83B | $15.0M | 0.27% | 3.18% | 0.32% |
| Q4 2024 | $22.30B | $19.03B | $14.52B | $1.83B | $190.2M | 0.89% | 3.23% | 0.34% |
| Q3 2024 | $21.47B | $18.21B | $13.92B | $1.83B | $160.7M | 1.01% | 3.24% | 0.30% |
Loan mix (Q2 2026): real estate $7.10B · commercial $3.27B · consumer $1.01B · securities $3.24B
Ratio pack Q2 2026 · peer medians from 160 institutions
Profitability
| Ratio | Customers Bank | Trend (8q) | Peer median | Peer percentile |
|---|---|---|---|---|
Return on assets Annualized net income ÷ assets | 1.15% | 1.23% | 40th | |
Return on equity Annualized net income ÷ equity or net worth | 13.1% | 11.3% | 67th | |
Net interest margin Interest income − interest expense, ÷ assets | 3.20% | 3.55% | 34th | |
Efficiency ratio Operating expense ÷ revenue — lower is leaner | 48.9% | 54.9% | 28th | |
Non-interest income share Fees and other income as a share of total revenue | 00.0% | 00.0% | ||
Cost of funds Annualized interest expense ÷ deposits | 00.0% | 00.0% |
Balance sheet
| Ratio | Customers Bank | Trend (8q) | Peer median | Peer percentile |
|---|---|---|---|---|
Loan-to-deposit Loans ÷ deposits (shares). Above ~90% needs funding; below ~60% needs loan demand | 00.0% | 00.0% | ||
Loans-to-assets How much of the balance sheet is lent out | 00.0% | 00.0% | ||
Securities-to-assets Investment portfolio as a share of assets | 00.0% | 00.0% | ||
Cash-to-assets On-balance-sheet liquidity | 00.0% | 00.0% |
Capital
| Ratio | Customers Bank | Trend (8q) | Peer median | Peer percentile |
|---|---|---|---|---|
Capital ratio Tier 1 capital (banks) or net worth (CUs) ÷ assets. NCUA well-capitalized line: 7% | 00.0% | 00.0% |
Credit quality
| Ratio | Customers Bank | Trend (8q) | Peer median | Peer percentile |
|---|---|---|---|---|
Nonperforming / delinquency Banks: nonperforming assets ÷ assets. CUs: 60+ day delinquent loans ÷ loans | 00.0% | 00.0% | ||
Net charge-off rate Annualized charge-offs net of recoveries ÷ loans | 00.0% | 00.0% | ||
CRE concentration Commercial real estate loans ÷ capital. Regulators flag banks above 300% | 00.0% | 00.0% |
Franchise
| Ratio | Customers Bank | Trend (8q) | Peer median | Peer percentile |
|---|---|---|---|---|
Assets per office Branch efficiency; high numbers usually mean digital-first | 00.0% | 00.0% |
11 more ratios, with trends and peer percentiles.
See Pro plan →The full ratio pack is part of CharterBench Pro.
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